Frequently Asked Questions
Honest, direct answers to the questions people actually ask. If you do not find what you need, call +91-8383898958 or WhatsApp us.
Getting Started
Do I need experience to start training at Urban Pulse?+
No. Many of our members had never lifted a weight before joining. Every session includes coaching on technique and safe progression. We meet you where you are and build from there.
What happens at the first session?+
You will have a conversation with a coach about your goals, health, and training history. If appropriate, a movement assessment helps us understand your current ability. There is no pressure, no test, and no obligation to commit.
What should I wear and bring?+
Comfortable workout clothing, supportive training shoes (flat soles are ideal for strength training), and a water bottle. We provide towels and basic equipment. Avoid open-toed shoes or overly loose clothing for safety.
Is this gym only for fit or muscular people?+
Absolutely not. We train beginners, people returning after long breaks, desk-based professionals, and experienced lifters. The coaching adapts to you — that is the entire point.
Programs & Training
What is the difference between personal training and small group sessions?+
Personal training is fully customised one-to-one coaching designed around your body, schedule, and goals. Small group sessions combine individual attention with the social energy of training alongside others. Both are fully coached — the difference is format, not quality.
How many times a week should I train?+
Most members benefit from 2–4 sessions per week, depending on their goals, recovery capacity, and schedule. Your coach will recommend a frequency during your intro session. Consistency matters more than volume.
Can you help with weight loss?+
Our programs can support body composition change through strength training, metabolic conditioning, and sustainable guidance. We do not prescribe clinical diets, and we frame results around strength, energy, and movement quality rather than scale weight alone. Results vary by individual.
Do you offer nutrition coaching?+
We provide general nutritional guidance focused on supporting training performance and recovery. We do not prescribe clinical diets or nutritional plans that require medical or dietetic expertise. For specialised nutrition needs, we recommend consulting a qualified professional.
Schedule & Membership
What are the session times?+
We offer sessions across early morning, mid-morning, afternoon, and evening slots to accommodate professional schedules. Visit our Schedule page for current session times, or contact us directly for the latest availability.
How much does membership cost?+
Membership pricing varies by format (personal training, small group, transformation) and frequency. Rather than publishing figures that may not reflect your situation, we encourage you to enquire directly for current pricing.
Can I pause or cancel my membership?+
Please contact us directly for our current pause and cancellation policy. We believe in fair, transparent membership terms.
Can I just drop in for a single session?+
We prioritise consistency over drop-ins, but we are happy to discuss trial options. The best first step is booking an intro session so we can understand your goals and recommend the right format.
Safety & Health
I have an injury — can I still train?+
Many members train safely with existing injuries or conditions. Your coach will discuss modifications during your intro session. For specific medical conditions, we recommend obtaining clearance from your healthcare provider before starting. Our coaches are qualified fitness professionals, not medical practitioners.
Is there a minimum or maximum age?+
We train adults. Specific age policies and any requirements for younger or older trainees will be confirmed based on individual health considerations and appropriate clearance.
What if I feel unwell during a session?+
Stop immediately and inform your coach. Our coaches are trained in first aid. Your safety always takes priority over completing a workout.
Facility & Privacy
Is there parking available?+
Parking and transit details for the Koregaon Park location will be confirmed and published once verified. For immediate directions, please call or WhatsApp us.
Are there showers and changing facilities?+
Facility amenity details will be confirmed and published once verified. Contact us for current information about the studio setup.
Can I take photos or videos in the studio?+
You may photograph or film yourself only, provided it does not disrupt other members or sessions. Filming other members without their explicit consent is not permitted.
How is my personal data handled?+
We collect only the data necessary to provide our services. Personal information is never shared with third parties for marketing purposes. Please see our Privacy Policy for full details.
Corporate & Teams
Do you offer corporate wellness programs?+
Yes. We offer studio-based team sessions, onsite workshops, and ongoing corporate coaching. Contact us to discuss your team's needs and we will propose a suitable format.
How do I enquire about team or corporate training?+
Use the Corporate Wellness enquiry form on our Corporate page, WhatsApp us, or call directly. We will arrange a conversation to understand your team size, goals, and preferences.
Still have questions?
We would rather you ask than wonder. Reach out any time.